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Who
are we? |

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The
Internet IFA, 4 Park
Terrace, Glasgow, G3 7RU Telephone:- 0141 564 1513 is regulated by the Financial Services Authority. |
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Why
invest with The Internet IFA? |

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We
believe there is no other choice for cost-effective investment. Our mission is to provide
unrestricted access to investment products without charging you an initial
commission. All initial commission is reimbursed back into the
contract by buying more units, reducing fund manager charges or by
reducing exit penalty charges |
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Fund
Manager Charges? |

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As
an Independent Financial Adviser Internet IFA would normally receive
an initial commission from the fund manager. This would be paid
out of any initial charge the fund manager levies.
This charge varies from manager to manager and from product to
product. If the commission we receive is less than the fund
manager charge you will still have to pay this charge from your
investment. Further, it is normal for the fund manager to levy an
annual charge. This will normally be deducted from
your investment, however, full details of these charges will be
outlined in the Key Features documentation of the fund manager. |
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Guarantees? |

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We
guarantee that we will apply the best discount we can to your initial
investment charge. We guarantee that we will offer all providers contracts we have access
to. We guarantee that your details will not be passed on to any external marketing
organisations |
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Performance
and Service? |

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On
receipt of a fully completed application form and cheque, your investment will be with the
fund manager normally within 24 hours. Same day trading can be carried out by special
request provided that the cheque for your initial investment is in our possession.
Contact us on 0141 564 1513 for more information |
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Queries
- Support Desk? |

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If
you have a query or problem relating to the completion of any paperwork, either email us
on queries@internetifa.com or call 0141 564 1513 |
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Qualifications? |

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All
senior administrative staff are qualified to the minimum levels of that required to be
Financial Advisers i.e. the Chartered Insurance Institute Financial Planning Certificate.
All advising staff hold the Advanced Financial Planning Certificate with Pension
Specialist categorisation |
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Location? |

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The
processing centre for the Internet IFA is 23 Westminster Terrace, Glasgow, G3
7RU Telephone :- 0141 564 1513 Fax:- 0141 564 1514 |
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Regulators? |

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To
transact any type of investment business in the UK, the investment adviser must be
registered and approved by the Financial Services Authority as being "fit and proper
to carry out investment business". Internet IFA Ltd is approved. |
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Security
- secure site? |

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All
information personal information transmitted to The Internet IFA is on a secure server.
All personal information will not be disclosed to external organisations. |
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What
happens if we change our mind? |

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This
depends on the transaction entered into. Broadly you have 14 days to change your mind with
any investment contract. If you have selected a regular contribution or monthly investment
or pension contract you will normally receive you initial contribution back. In the case
of lump sum investments you will receive either the value of the initial investment or, if
the investment value has dropped, the current market value. |
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Investment
Risk profile? |

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Some
of the fund providers offer a risk profile of their funds. It is important to remember
that this is their opinion only and you should therefore carry our your own research as to
the suitability of the investment taking into account your own attitude to risk. |
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How do
I invest? |

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Choose
the most suitable type of investment for your needs. Request by E-mail the appropriate
documentation. Complete the forms and return them to us
with your initial investment cheque made out to the chosen fund manager |
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How do
I choose the fund/provider? |

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The
Internet IFA will not advise on investment type, fund manager or investment choice. You must decide for
yourself, however, check our links page for useful sites. |
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Penalties
for early encashment? |

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Individual fund
managers may, normally in the case of investment bonds, apply an early termination charge.
These will be disclosed fully in the Key Features documentation.
In the case of funds where there are no initial charges but an
exit charge on early encashment, a reduction in this charge will
normally be applied in lieu of any commission rebate. |
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Performance
monitoring? |

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At
this time The Internet IFA will not provide bespoke portfolio monitoring. Check out the www.ft.com for regular fund prices. |
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Electronic
newsletter? |

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By
registering with us, you have the option of having a regular electronic newsletter sent to
you. This will highlight special offers from fund managers or any tax changes that you
should be aware of. You can unsubscribe from the newsletter at any time and your name will
not be passed on to any external organisation. |
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Do I
have to keep using you? |

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No-
but would you really want to go elsewhere? |
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Can I
invest with anyone? |

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Yes-
we will not restrict your investment choice in any way. |
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What
if provider not on list? |

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The
Internet IFA service will facilitate your investment with any authorised investment
manager. If you do not see them on any of the lists please e-mail us at sales@internetifa.com. |
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What
to do if I need advice? |

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Our
partner organisation, A D Associates, operate a fee based financial advising
service. They can be contacted by E-mail at mail@adassociates.co.uk
or by phone on 0141 564 1510 |
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What
if I already have a financial adviser? |

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If
you are happy with their service we would urge you to continue to use their service. It is
unlikely, however, that any discount would be given. |
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Why
The Internet IFA? |

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We
aim to be the most competitive online discount broker offering the
largest range of investment contract types and access to the largest
range of fund managers. |
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Mission
statement? |

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To
provide unrestricted access to all investment products without
charging our clients an initial commission. |
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What
is the catch? |

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You
make your investment free of any initial commission payment to The Internet IFA. If the fund manager pays
a renewal commission to Internet IFA out of the annual
charge applied to the investment, this will be retained
by Internet IFA. Full details of all charges are
outlined in the Key Features documentation of each investment
product. |
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Why no
initial commission? |

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We
have a passionate believe everyone should have access to all types of financial products
without having to pay any initial commission to a independent financial
adviser (IFA) if no advice is required. |
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Is all
initial
commission rebated? |

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All initial commission
which would normally be received by Internet IFA is rebated directly
back to the investment contract either by way of a reduction in total
charges, purchase of additional units or a reduction of any exit
penalties. If the initial investment charge levied by the fund
manager is greater than the discount applied by Internet IFA you will
still pay the fund manager the difference. If the fund manager pays
a renewal commission to Internet IFA out of the annual management
charge applied to the investment, this will be retained
by Internet IFA. Full details of all charges are
outlined in the Key Features documentation of each investment
product.
The only exception to the above is where,
in the case of a limited number of Unit Trusts and ISAs, there is no
initial charge to you, the client. In this situation some of the
providers insist that, where there is no charge to you, then they
cannot, logically, rebate a charge that has not been applied. If,
exceptionally, there is still a marketing allowance due to the
intermediary which is not reflected in any form of charge or exit
penalty to the
client, we have no option but to accept it. |
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Will
the Fund Manager still have charges? |

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Generally
yes. While we will transact without taking an initial commission
payment, the vast majority of fund managers
will still apply some form of initial
investment charge. This can vary from zero to 3%. You will still
be liable to pay this charge from your investment.
Normal
annual charges will still apply for all fund managers. These vary from manager
to manager but are disclosed in the Key Features documentation of each product.
Should any renewal commission be due to Internet IFA this will be
included in the annual charge.
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Do we
handle client money? |

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We
never handle client money for investments. All investment cheques must be made out
to the fund manger concerned. In the event of a cheque being made out to Internet
IFA this will be returned immediately. |
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How
do we make our money? |

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Fund
Managers will charge an annual management charge for
investments. Some, but not all, fund managers will pay a
"renewal commission" to Internet IFA from this annual
charge. If a contract is cancelled before any renewal commission
is payable, no renewal commission will normally be received by
Internet IFA except where a fund manager distributes such renewal
commission on a daily pro-rata basis for the length of time the
investment was actually held. Full details of all charges and any
commissions due to Internet IFA are disclosed in the Key Features
documentation of all investment types. |
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What
if I want to Change funds? |
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All funds
are subject to fluctuations. By using the Internet IFA you get the facility to change as
often as you want without incurring any expenses for advice or initial
commissions. Normal fund manager charges will still apply to all
switches and will be disclosed in the Key Features documentation of
each product. |
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Privacy
Policy |

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All
information sent to Internet IFA by e-mail, fax or letter will be
treated confidentially. The
information that you provide to us may be held for administration,
marketing and risk assessment purposes. We
may contact you, from time to time, with information about products
and services from
our company or others which we think you may find of interest. Your
information will not be passed onto third parties other than any fund
manager in which you choose to invest. |